Resources and News
Welcome to our Resources and News page, your hub for insightful articles covering a wide spectrum of topics essential for business excellence. Dive into expertly curated content on exceptional customer service, strategic project and product management, fostering robust partner ecosystems, seamless event planning, and fostering cross-functional collaboration.
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Enhancing Inclusive Digital Experiences with Alchemer Digital
Posted by Paul Foote
https://www.alchemer.com/ the rapidly evolving landscape of digital experiences, ensuring inclusivity is no longer just a consideration—it’s a necessity. As highlighted by Shelby Mitchell in her insightful article on CX Network,…
Becoming Customer-Centric — How to Transform Your Organization into a Customer-Centric Business
Posted by Paul Foote
In the mid 90’s I had my first sales role working on commission for an electronics retail store selling car audio stereo systems. I will never forget one of the…