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Month: October 2023

Becoming Customer-Centric — How to Transform Your Organization into a Customer-Centric Business

By Paul FooteIn Business, Customer Experience, MarketingPosted October 6, 2023

In the mid 90's I had my first sales role working on commission for an electronics retail store selling car audio stereo systems. I will never forget one of the first lessons my manager taught me. He asked what is the main thing we sell. I told him "Car stereos...

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